- 5317 Dixie Highway, Louisville, KY 40216
- 1.502.836.8680
- info@themonarchslive.com
Merchandise / Sales Policy
Last updated: April 23, 2026
Content
This policy applies to merchandise or other products sold through The Monarchs website, if and when such items are made available.
Product Availability
All merchandise is subject to availability. We reserve the right to modify, discontinue, or limit product offerings at any time without notice.
Pricing
Prices are listed in U.S. dollars unless otherwise stated. Prices and product descriptions may change without notice.
Order Acceptance
Submission of an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraudulent activity.
Shipping
If physical merchandise is offered, shipping times are estimates only and may vary depending on location, carrier delays, and inventory.
Returns and Refunds
Unless otherwise stated on a specific product page, all sales are final. If an item arrives damaged or there is an error with your order, please contact us within a reasonable time after delivery so we can review the issue.
Digital Products
If digital products are offered, they are generally non-refundable once delivered or accessed, unless required by law.
Contact
For order-related questions, don’t hesitate to contact us via the Contact page on this website.